Policy Analysis, Formulation and Implementation for Public Service

All nations are faced with various development challenges. One critical approach to address these challenges is to formulate appropriate policies and plans based on a well thought strategies.


  • Five of the key learning objectives of the course are:
  • Understanding of the importance of strategic thinking in formulation of nation policies and development plans
  • Application of creative thinking approaches and techniques to policy problems in order to develop effective policy interventions
  • Understand methods of collecting empirically based evidence data , analyzing it and communicating it effectively
  • Understand how to identify and communicate with all key stakeholders who should be involved in policy agenda setting, dialogue and implementation
  • Ability to monitor policy outcome and assess  the impact of these outcomes
  • Understand available methods and techniques of strategic thinking, strategy formulation and strategic planning

Course Outline

Course Content

  • Review current socio-economic development  problems in ESA region
  • Process and methods of strategic planning
  • Process and methods of policy formulation and policy analysis
  • Policy monitoring and valuation
  • Institutional aspects of policy and planning
  • Regulatory aspects of policy and planning
  • Policy Implementation
  • National (budgetary) resource allocation principles and processes

Target Group
Senior Public Service Officers and Senior Manage in State Owned Enterprises

Course Outline


  • Fundamentals of dispute resolution
    • Overview of the dispute resolution process
    • Methods of dispute resolution including:
      • Litigation
      • Arbitration
      • Collaborative law
      • Mediation
      • Conciliation
      • Negotiation
      • Facilitation
    • Introduction to international High Court litigation processes
      • Path of a claim
      • Pre-action matters
      • Court documents
      • Case management
      • Disclosure
      • During the trial
      • Judgement
  • Dispute resolution in the GCC
    • The Alternative Dispute Resolution (ADR) system
      • Early neutral evaluation
      • Negotiation
      • Conciliation
      • Mediation
      • Arbitration
    • Importance of Alternative Dispute Resolution
  • Law systems
    • Civil law system
    • Codification
    • Subgroups
  • Common law system
    • Court decisions
    • Statutes
  • International arbitration
    • Introduction to international arbitration
    • Institutional versus ‘ad hoc’ arbitration
    • Introduction to mediation: The process and its principles
  • Arbitration in the GCC
    • Drafting international arbitration clauses
    • The arbitration award and its enforcement
    • Recent international arbitration case law
    • Advantages and disadvantages of:
      • Arbitration
      • Litigation
      • Mediation
Durban, South Africa
Starting: 03 May 2021 Ending: 14 May 2021
To cover tuition and training materials only.
USD 2975 Fees + VAT Applicable

Please take note that hotel accommodation, travel and out of pocket expenses will be borne by the sponsoring organization.

The cost covers only tuition, stationery, presentation slides, soft and hard copies of course materials, coffee/tea breaks, lunch, tour to tourist attraction sites and administrative expenses.

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Course available for 12 days


Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed