Micro-Finance Management

Target Group

The training program is designed for managers, accountants, and senior staff responsible for managing, establishing, operating, monitoring and supervising MFIs, such as: Banks with microfinance window, Microfinance providers Microfinance NGOs Credit Unions, Saving and Credit Cooperative Societies Development projects and other micro enterprise credit organizations


The overall objective of this course is to contribute towards the improvement of the performance of Micro Finance Institutions in providing services to the members and clients. After completion of this programme, participants shall be able to:

  • Diagnose problems and design solutions to address management deficiencies;
  • Retain staff and clients;
  • Develop strategies for successful micro-lending
  • Develop and apply good savings and credit policies
  • Analyze documentation of micro credit activities
  • Proactively shape the institutional culture;
  • Reduce the organization’s vulnerability to risks;
  • Identify the potential demand for microfinance products;
  • Design and market microfinance products;

Course Outline


The final content of the training programme will depend on participants’ profile, needs and interests. However, it is likely to include the following:

  • Basic principles of microfinance and community development
  • Human resource management: hiring, training and motivating for success;
  • Creating and propagating an effective institutional culture;
  • An overview of a comprehensive toolkit for an effective MFI
  • Conceptual of model of microfinance delivery process
  • Regulatory framework for Micro-Finance Institutions
  • Managing risks, including credit risk, fraud and security risk;
  • Reaching and serving the poorest;
  • Market research, product development and marketing;
  • Analysis of borrowers plans and financial records
  • Developing savings and credit procedures: savings and credit policies, planning operations
  • Documentation of microfinance credit activities
  • Features of a good credit management system
  • Delinquency management
  • Best practices in MFIs: case studies from other countries
  • The role of non-financial services.
Dhaka, Bangladesh
Starting: 01 March 2021 Ending: 12 March 2021
USD 4975 Fees + VAT Applicable
To cover tuition and training materials only.

Please take note that hotel accommodation, travel and out of pocket expenses will be borne by the sponsoring organization.

The cost covers only tuition, stationery, presentation slides, soft and hard copies of course materials, coffee/tea breaks, lunch, tour to tourist attraction sites and administrative expenses.

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Course available for 12 days


Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed