Certified Business Development Professional

Why Attend

The Certified Business Development Professional course focuses on the tools and techniques required to develop new business. Without them, sales will stagnate and profits will drop. The course also addresses ways to maximize the company’s profitability by fostering relationships with potential players and key decision makers in the market. By attending this program, business development professionals will acquire what they need to create and implement promotional drives in order to spur the company’s market prospects and design cost effective yet innovative options to boost sales.

  • Course Objectives

    By the end of the course, participants will be able to:

    • Define the main functions and best practices in Business Development (BD)
    • Recognize the importance of re-defining business processes to match the ever changing market and customer requirements
    • Produce clear sales and marketing differentiators to neutralize competition (value-based proposition)
    • Design and use financial ratios and Key Performance Indicators (KPIs) to measure their operations’ effectiveness
    • Use leadership, negotiation and power proposals to leverage their business and lead the key account team
  • Target Competencies

    • Account qualification
    • Customer relationship management
    • Re-engineering of commercial processes
    • Customer service
    • Marketing of products and services
    • Business planning
    • Lead generation
    • Writing business proposals

What is the target audience?

  • Target Audience

    Sales reps, sales supervisors and managers, and account managers who would like to professionally develop themselves by seizing business opportunities and using them to improve personal management and showcasing skills. The course also targets commercial professionals aspiring to consider every potential client as a challenge that will help their performance and their careers.

Business development: overview and best practices

1
Business development: definition and scope
2
Account analysis and qualification: an overview
3
The new landscape of account management and BD
4
Understanding the buy-sell ladder model
5
Client classification: building an ideal client profile
6
Understanding and working the customer loyalty ladder

The business planning process

1
Using the STAR business planning process:
2
Conducting customer surveys to identify important service criteria
3
Preparing an account development plan
4
Building client chemistry with F.O.R.M.

Re-defining your processes for breakthrough results

1
Reviewing the selling process
2
Re-engineering your team selling process to avoid mistaking motion for action
3
Designing and implementing key performance indicators

Effective negotiation skills

1
The definition of negotiation
2
Some negotiation philosophies
3
The difference between persuading and negotiating
4
The five stages of the negotiation process
5
The critical rules of negotiation
6
The phases of the purchasing decision
7
Establishing relative importance of differentiators
8
Influencing decision criteria
9
Vulnerability analysis
10
Workshop: completing your negotiation plan

Building and leading the business development team

1
Stages in team formation
2
Building a high performance team
3
Defining team roles
4
The team motivation mix
5
Management versus leadership
6
Practices of exemplary leaders (industry practices)

Writing business proposals that sell

1
Writing a typical business proposal
2
Formatting tips and tricks for winning proposals
3
The process of developing successful project proposals
4
Workshop: creating your own project proposal
04 - 08 January 2021

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Lectures: 33

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Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed