Certificate in Business Decision Models

Why Attend

Managers make decisions under three different conditions: certainty, risk, and uncertainty. It is part of their job description. Yet, few managers receive any formal training on decision making. This course provides participants with the essential business decision models and techniques in order to improve the quality of their decision making, taking into consideration the condition they operate under.

It also offers key advice on decision-making models and techniques that will enable you to make more informed/better decisions, manage uncertainty, improve your success rate, and become a more effective manager.

Course Objectives

By the end of the course, participants will be able to:

  • Explain the principles of good decision making
  • Use data to make informed and better decisions
  • Implement risk-based decision making techniques
  • Develop essential financial literacy skills
  • Use tools to implement successful decisions

Target Competencies

  • Decision making
  • Risk management
  • Risk assessment​
  • Evaluation
  • Budgeting
  • Analytical thinking
  • Financial decision making

What is the target audience?

Target Audience

Managers, department heads, and business professionals who are involved in decision making, planning, and developing strategies for their own departments as well as the organization.

The Principles of decision making

1
The standard decision-making model
2
The decision-making spectrum
3
Townsend’s rules
4
The RAPID model

Using data for better and informed decisions

1
Lewin’s force field analysis of support and opposition
2
Scenario analysis and charting possible futures
3
Mapping stakeholders’ reactions
4
Level of stakeholder power
5
Level of stakeholder interest
6
Dealing with the politics of decisions

Risk-based decision making

1
Risk impact/probability chart
2
Creating the chart using excel
3
Decision tree analysis

Financial literacy for decision makers

1
Cost-benefit analysis
2
Approaches to budgeting

Implementing your decisions successfully

1
Round’s Trap model
2
Shewhart’s PDCA model
3
Lessons learned
Kuala Lumpur, Malaysia
01 - 05 February 2021

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Lectures: 18

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Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed